Ankara Water and Sewerage Administration (ASKİ) Self-Service Payment Kiosk

The kiosks of ASKİ, produced by Kiosk Innova solution, offer 24/7 self-service water card filling. Payment kiosks created by Kiosk Innova for ASKI was awarded the best European e-government project award in the UK.

Ankara Water and Sewerage Administration (ASKİ) wanted to produce permanent solutions to sustain water and sewage services to inspire the municipalities of the world. In this context, the institution, adding another successful project that meet the infrastructure needs of Ankara in the highest possible quality, decided to use Kiosk Innova products which provided water purchasing services to smart card users 24/7.

As a result of the cooperation between Kiosk Innova and ASKI teams, kiosks were designed to provide 24/7 access to users who want to buy water during and outside office hours using their smart cards. These kiosks, which are integrated into the existing system of ASKI, offer water card filling service to the users without time and day limitation as self-service. ASKI kiosks minimized the queues and increased customer satisfaction.