KVKK Disclosure Text


Pursuant to the Law No. 6698 on the Protection of Personal Data ("KVKK"), your personal data will be processed by our Company, as the Data Controller, depending on the business purposes, by using, recording, storing, storing, updating, transferring and / or classifying within the framework described below. In this context, in accordance with the Laws and Regulations regulated by our Company to protect the fundamental rights and freedoms of individuals, especially the privacy of private life, and to protect personal data, our Company takes all technical and administrative measures to ensure the appropriate level of security in order to prevent unlawful processing of your personal data, to prevent unlawful access and to ensure its preservation.

The target audience of this text is all natural persons whose personal data are processed by our Company, except for our Company employees or employee candidates who have applied for a job with our Company.

The personal data processed in the capacity of data controller include, but are not limited to, the following;

Name, surname, Turkish ID number, address, telephone number, e-mail address, signature, physical location/security video recording, call center/service quality voice recording, bank account number, cookie records

Purposes and legal reasons for processing personal data; Your personal data shared by you;

- Carrying out the necessary work, including but not limited to determining and implementing the commercial and business strategies of our Company, conducting marketing activities, carrying out business development and planning activities, in order to benefit you and/or the institutions and organizations you represent from the products and services offered by our Company,

- Carrying out administrative operations related to communication carried out by our Company,

- Ensuring the physical security and supervision of our company's locations in use,

- Establishing business partner/customer/supplier (authorized or employees) relationships,

- Ensuring contractual requirements and financial reconciliation regarding the products and services offered together with our business partners, suppliers or other third parties,

- Execution of our company's human resources policies,

- Calling our Company's call center or using the website


- It will be processed in order to participate in trainings, seminars or organizations organized by our Company.

Method of collecting and storing personal data; Your personal data that you share with our Company may be collected verbally, in writing or electronically by automatic or non-automatic methods, offices, branches, call center, website, social media channels, mobile applications and similar means. Your personal data will be stored in electronic and/or physical environments. In order to ensure that your personal data provided and stored by our Company are not subject to unauthorized access, manipulation, loss and damage in the environments where they are stored, the design of the necessary business processes and technical security infrastructure developments are implemented.

Your personal data will be processed by taking all necessary information security measures, provided that they are not used outside the purposes and scope notified to you, and will be stored and processed for the legal retention period or, if no such period is stipulated, for the period required by the purpose of processing. When this period expires, your personal data will be removed from our Company's data streams by deletion, destruction or anonymization methods.

Transfer of Personal Data;

Your personal data, within the scope of the Laws and other legislation and for the purposes explained;

- Türk Telekomünikasyon A.Ş. and Türk Telekomünikasyon group companies,

- The companies we have authorized, operating on behalf and account of our Company, our representatives,

- Regulatory and supervisory authorities, public institutions or organizations that are expressly authorized to request your personal data in their laws,

- Business partnerships, supplier and contractor companies, banks, credit risk and financial institutions and other real or legal persons within the scope of the stated purposes,

- It may be transferred to tax and similar consultants, mandatory persons, institutions and organizations related to legal follow-up processes, institutions and organizations and third parties from whom we receive consultancy, including auditors, and without limitation, business partners, third parties from whom services are received, authorized persons and organizations for the above-mentioned purposes in Turkey and abroad.

Your rights pursuant to Article 11 of the KVKK; By applying to our Company, your personal data;

1. To learn whether your personal data is processed or not,

2. Request information if processed,

3. To learn the purpose of processing and whether it is used in accordance with its purpose,

4. Knowing the third parties to whom it is transferred at home/abroad,

5. Request correction if incomplete / incorrectly processed,

6. To request its deletion / destruction within the framework of the conditions stipulated in Article 7 of the KVKK,

7. To request notification of the transactions made to the third parties to whom it is transferred in accordance with subparagraphs (e) and (f) above,

8. Object to the occurrence of a result to your detriment due to analysis exclusively by automated systems,

9. In case you suffer damage due to unlawful processing, you have the right to demand the compensation of the damage.

Pursuant to paragraph 1 of Article 13 of the KVK Law, you can submit your request to exercise your rights mentioned above to our Company in writing or by other methods determined by the Personal Data Protection Board.

In order to exercise your above-mentioned rights, you can deliver your request petition with the necessary information identifying your identity in person, send it through a notary public or other methods determined by the Personal Data Protection Board, or send it to innova@hs03.kep.tr with a secure electronic signature.

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