ING Bank Collection System

ING Bank collects payments of bills issued by Avea, Türk Telekom, Turkcell, Vodafone and Bilyoner through the Innova PayFlex Collection solution.

One of the major players in global finance, ING Bank, started its operations in Turkey in 2008 after acquiring OyakBank. Targeting a larger share in Turkish market and utilizing the knowledge and vision of ING Group, ING Bank is one of the seven largest banks in Turkey with its 367 branch offices, 279 authorized collection centers, 825 ATMs and 24/7 Internet and phone banking services.

ING Bank collects bills belonging to 180 different companies and institutions each month. ING Bank IT Software Development Manager Ragıp Gürkan said the following regarding their cooperation with Innova: "We have collection agreements with 180 companies/institutions.

We are working online with 30 of them. Prior to working with Innova, we first utilized an online system in 1999 with Türk Telekom. We decided to move on to an PayFlex Collection system due to the developments taking place in the banking sector. With Innova's continuous development support of our institution's projects, we were able to complete them in short periods of time. We implemented bill collection projects with Türk Telekom, Turkcell, Vodafone and Avea, all in very short periods of time."