New ATM Monitoring and Control System from Innova

Thanks to Innova’s custom-designed ATM Monitoring and Control System, powered by smart sensors and innovative software infrastructure, one of the most crucial field operations carried out by all banks has never been so simple.

As banks increase their reach and offer ever greater services, the number of ATMs they control, including those in far-flung locations, also increases, bringing increasing costs to guarantee their continuous operations. Security risks, technical troubleshooting, repair and maintenance problems, and logistical difficulties all add significant costs. In addition, banks are also faced with challenging issues to ensure that all its ATM processes remain fully optimised and measurable. But Innova has the perfect solution.

Continuous ATM services using state-of-the-art technology

With the ATM Monitoring and Control System, all ATMs, irrespective of where they may be, can be managed from one central location. The system, built on Innova’s Skywave platform, is managed by special control cards that are designed and produced exclusively by Innova. The system is designed to evaluate the data obtained from an array of ATM sensors highly effectively, enabling banks to avoid potential problems and to optimise resources allocated to ATM operations.

Making life easier for field operators

Vital functions, such as the prevention of unauthorised access, the remote control of aspects like lighting and air-conditioning, planning for electricity cuts, and detection of technical problems are all handled by the ATM Monitoring and Control Systems. Thus, thanks to Innova’s solution, field teams can rely on accurate and timely instructions that make it possible to optimise planning and marshal field resources with great efficiency.

Features of the ATM Monitoring and Control System

Instant and centralised monitoring and control

Device and equipment status monitoring

Ability to collect real-time sensor data

Climate control

Lighting control

Authorised and unauthorised access monitoring

Energy management

KPI/SLA management

Minimal malfunctions and the benefit of rapid intervention

Reporting that supports big data requirements

Advanced, user-friendly interface

Integration with business systems