Innova's Loyalty Management Solution Reached 2 Billion Transaction Volume in Algeria’s Ooredoo

Innova continues its success in the international market and its contributions to the technology exports of Turkey. The customer loyalty management program implemented by İnnova for Ooredoo, one of the leading telecom operators in Algeria, reached more than 7 million customers and 2 billion transaction volumes.

Innova's Loyalty Management Solution Reached 2 Billion Transaction Volume in Algeria’s Ooredoo

Innova continues its success in the international market and its contributions to the technology exports of Turkey. The customer loyalty management program implemented by İnnova for Ooredoo, one of the leading telecom operators in Algeria, reached more than 7 million customers and 2 billion transaction volumes.

PayFlex Loyalty, a loyalty management solution, ensures that all loyalty transactions needed can be carried out quickly and easily with its dynamic identification options.

Innova’s PayFlex loyalty management solution used by Ooredoo, one of the leading operators in Algeria, achieved another international success by reaching 2 billion transaction capacity. Ooredoo implemented two different loyalty programs with the PayFlex Loyalty Management solution and offered various discounts and gift opportunities through a program to its high segment customers at venues including airports, hotels, and restaurants.

Ooredoo also awarded points to its members as they use the operator services with the points program it maintains for all its customers. These points may be used to benefit from the awards and services of the operator, which include services such as voice, message, and data packages.

The solution developed by İnnova for Ooredoo has succeeded in reaching the final stage in the "Best Customer Experience" category at The Loyalty Magazine Awards 2019, one of the most prestigious and respected awards organization for the customer loyalty management sector. The award process is still ongoing.

Innova targets international growth

Innova CEO Ali Emir Eren said, “We implement the technology solutions we have developed in Turkey in international markets with success just as we do locally. As of today, İnnova’s products are used in four continents and 37 countries. The customer loyalty solution we developed for one of Algeria’s leading operators, Ooredoo, attained a year-over-year growing success and reached a total of 7 million customers and a great volume of 2 billion transactions, proving its power. As İnnova, we aim to increase our international growth and enhance the success and the reach of our products.”

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