HICAMP Product Family

Information management systems and solution platforms for healthcare

Developing sector-specific digital transformation solutions, İnnova meets all the needs of hospitals with HICAMP.


The HICAMP Solution Platform, which includes many systems for hospitals and healthcare facilities, enables centralized management of all processes carried out by integrated healthcare facilities, such as security, waste management, cleaning, laboratory, clinical and administrative processes, with its technological capabilities.

Focusing on improving the experience of patients and healthcare professionals, HICAMP facilitates the processes carried out by integrated healthcare facilities with its web-based structure and easy-to-use clinical and administrative modules and improves the quality of all the services they offer. Providing end-to-end services with HICAMP, İnnova supports the development of world-class hospitals in Turkey with turnkey projects.

The HICAMP product family includes a hospital information management platform as well as specialized systems customized for laboratories and intensive care services.

HICAMP LAB enables the digital transformation of laboratory processes with high security, rich integration capabilities, and speed.

HICAMP ARC enables intensive care processes to be managed with real-time data regardless of time and location. It helps healthcare professionals to make faster and more accurate decisions in the light of data with learning and self-improving artificial intelligence models.

Developing sector-specific digital transformation solutions, İnnova meets the specific needs of hospitals with HICAMP.

How does HICAMP differ from standard HIMSs?

The HICAMP Solution Platform utilizes capabilities beyond standard HIMS (Hospital Information Management System) features. Standard HIMS solutions help manage a single hospital's administrative and clinical processes. Adopting a patient-oriented approach, patient safety, and quality, İnnova offers HICAMP to the healthcare industry as a new service with İnnovative and enriched content, differentiating itself from the conventional approach.

HICAMP also provides a new-generation Hospital Information Management Platform Service with unparalleled access tools such as web-based infrastructure and user-friendly interfaces, middleware that manages integrations, integrated reporting tools, mobile products, kiosks, and indoor information systems.



Providing end-to-end turnkey services to hospitals with HICAMP, İnnova supports hospitals in the project design phase and the installation and operation processes with its experts. İnnova can be involved in the project with its design projects according to the requirements of the hospitals while they are still in the construction phase.

İnnova can be included in projects while hospitals are still in construction. Resource Planning and Management Design, IT Capacity Planning, and Process Design of the IT services required by hospitals are provided by İnnova's teams of experts. Construction, installation, and operation of a data center per international standards are also among the competence areas of İnnova. In addition, İnnova can provide all the system, hardware, and security infrastructure of hospitals and the clinical and administrative applications to run these systems and user devices on which these applications work.

Benefits of HICAMP

  • Advanced Architecture

With HICAMP HIMS -a 100% web-based hospital information management system- İnnova offers an easy-to-use platform with a robust infrastructure. Users can access HICAMP HIMS simply through a web browser without installing specialist software from any office computer. 

All users receive updates simultaneously. Users can access the information generated at the hospital per their authorization level in a highly secure environment, regardless of location.

  • Scalable Structure

HICAMP HIMS can be easily adapted to hospitals of various scales with its scalable and flexible structure.

  • Fast Adaptation

The unique structure of HICAMP HIMS offers a fast adaptation to additions and modifications in healthcare campuses or city hospitals. The hardware and software infrastructure required for a potential future addition of a hospital or clinic is readily available from the planning phase with HICAMP.

  • Advanced Orchestration

A critical aspect of effectively managing hospitals of various sizes is ensuring that all components operate on a single platform and are brought together and controlled under a centralized framework. HICAMP ensures that services provided by separate institutions are integrated and compatible with the system through middleware.

  • Warning and Alarm Mechanisms

Prevention or rapid elimination of malfunctions is one of the most important issues for any business. However, when healthcare services are concerned, malfunctions and disruptions become even more critical. HICAMP provides rapid and automated information about malfunctions and disruptions during routine processes.

  • Sustainable and Uninterrupted Service

The architectural structure of HICAMP provides sustainable and uninterrupted service to ensure business continuity.

  • Compliance with Regulations

HICAMP fully complies with the relevant legislation, including the Protection of Personal Data Act. İnnova ensures that the system is always up-to-date and compliant with the relevant legislation by closely and continuously monitoring healthcare legislation and performing relevant updates as soon as possible.

  • Mobile Application Infrastructure

For patients in departments of hospitals such as Chemotherapy, Dialysis, Inpatient, etc., appropriately applying the right dose of medication to the right patient by the right personnel is critical. With the mobile solutions of HICAMP, information about the delivery staff that receives the medication from the hospital pharmacy, the healthcare personnel who gets it from the delivery staff, the nurse who applies it to the patient, and the information on the patient bracelet are matched with the QR code on the medication. Thus, end-to-end safety is ensured in the application of medications.

  • Logging and Records

Accuracy of records and data in healthcare facilities with a considerable amount of patient flow is of great importance for both system reliability and compliance with the legislation of the Ministry of Health. HICAMP records all data traffic and records system requests and interaction times with another system.

  • Easy-to-Use Customizable Interfaces

Among the most important conveniences offered by HICAMP HIMS are customizable and easy-to-use interfaces. HICAMP screens can be customized per the relevant units and user requests.

The industry-specific "Healthcare Kiosks," developed and manufactured as a first in Turkey by İnnova, offer one of the most important aids for hospital patients.

These devices, different from standard kiosks in terms of software and hardware, have an adjustable display allowing easy use for disabled patients.

Patients that make appointments via CHAS can complete the registration process correctly, efficiently, and quickly by checking in on Healthcare Kiosks that İnnova manufactures specifically for the hospitals. In addition, patients can check the results of their laboratory processes after physician examination on the screens of these kiosks and receive printouts. Healthcare Kiosks also provide patients with services such as wayfinding, suggestions/complaints/appreciation.


Distinguishing characteristics of İnnova

There are many reasons to choose İnnova's hospital-specific integrated solution platform HICAMP:


Financial Strength




End-to-End Solutions


Power of Integration Competent


Human Resource


Industry Know-How


Experience in Public-Private Partnership (PPP) projects


Experience in International Project Management


Comprehensive Knowledge of the Requirements and Processes of the Ministry of Health


R&D Power Patient-Oriented Approach


İnnovation and Quality-Oriented Vision


Experience in Information Security


İnnova delivers the digital transformation experience it has designed in many other industries to the healthcare sector with HICAMP.

Technical Device Management

İnnova carries out the management of information infrastructure as well as software for digital transformation in hospitals. İnnova provides software and hardware infrastructure for peripherals, information screens, kiosks, and mobile applications such as computers, printers, and barcode readers.

Network Management

Thanks to the experience of İnnova, the data communication and network infrastructure of many buildings can be carried out rapidly and easily. İnnova ensures rapid, highly secure, and uninterrupted operation of network processes with its staff assigned in the institutions throughout the design, installation, and operation phases.

Identity Management and User Controls

İnnova offers the infrastructure required for user management and authorization in integrated healthcare campuses with thousands of employees. All users' access to screens and interfaces is controlled, and information security is enabled.


One of the areas in that İnnova distinguishes itself is the orchestration of integration between systems and services. İnnova provides the environment required for integrating systems used by in-hospital service providers via the HICAMP middleware system. This environment also applies to applications requiring external integration, such as the MEDULA System of the Social Security Institution and the e-Pulse System of the Ministry of Health.


İnnova's hospital-specific integrated solution platform HICAMP is available in Turkey's two most important city hospital projects. The results of these projects demonstrate the added value that HICAMP offers to the healthcare industry.

Ankara City Hospital - Bilkent

Ankara City Hospital - Bilkent is the largest public-private partnership project in Turkey's healthcare industry. The largest hospital in the world, built in one phase on a single campus with a capacity of 3,804 beds, Ankara City Hospital - Bilkent is prepared to provide healthcare services to 35,000 outpatients daily on a 1.3 million square meter area. This huge project, in which the HICAMP Solution Platform is incorporated, is expected to become operational in 2018. As a result of all the process studies performed together with the Ministry of Health and the other service providers, HICAMP was adapted in line with the project requirements to provide the best quality services, support the workflows of the healthcare personnel, and enable hospital managers to operate the administrative processes efficiently and effectively.

bilkent-şehir hastanesi

Following the opening, Ankara City Hospital – Bilkent will become a very important center for Turkey and healthcare tourism, thanks to the opportunities it provides. Benefiting from the strong technological infrastructure provided by İnnova and its patient-oriented quality service concept, the hospital aims to fulfill the requirements of the digital age at the highest level.

Ankara City Hospital - Bilkent in Figures

A massive complex consisting of 9 Hospitals and 6 Towers with a closed area of 1 million 312 thousand 349 square meters

(General, Cardiovascular, Neurology, Pediatric, Obstetrics, Gynecology, Oncology Hospitals, High-Security Forensic Psychiatric Hospital, Physical Therapy and Rehabilitation Hospital, and Main Mass)

  • The total capacity of 3,704 beds
  • 904 polyclinics
  • Intensive care unit with 726 beds
  • 133 operating rooms
  • Dialysis center with 38 beds
  • Chemotherapy unit with 127 beds
  • Iodine therapy unit with 10 beds
  • PTR center with 65 treatment cabins
  • Emergency arena with 224 beds
  • 19 emergency isolation rooms
  • 24 trauma units
  • 7,650 square meters of laboratory
  • 1,627 square meters of laundry
  • 11,330 square meters of sterilization services
  • 17,420 square meters of imaging services area
  • 18,000 square meters of cafeteria
  • Parking area with a capacity of 6,918 cars
  • The anticipated number of patients is 13,500,000 annually
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