- SOLUTION: HP Business Service Management

- SECTOR: Telecom

Avea Management Systems Project

Avea, Turkey's most dynamic GSM operator, has gained a significant efficiency boost after renewing its management systems using HP software. The project was completed with assistance from Innova.

Using the wide-ranging solutions offered by HP Software, Avea has made a substantial investment into its business services management and automation systems. New applications continue to be added onto this structure.


With this investment, Avea has not only gained measurable benefits of its own at the corporate level, but its implementation of HP Software solutions has also been cited as a global success story.

Avea Management Systems Project


According to Avea’s Manager responsible for Management Systems, Onur Sirin, “we took two key initiatives in the field of Business Service Management (BSM), one to assist in the management of our business services and the other to handle some of our automation needs. We consider these to be different yet interconnected in some important areas.”


Due to its position as a highly specialised operator in this field, Innova played a significant role in the implementation of the project. HP BSM, part of the HP Software product family, has now been successfully rolled out thanks to the joint efforts of a team of experts from Avea, HP and Innova.