Sales / Marketing

Customer Experience Management with Omni-Channel Retail
Customer Experience Management with Omni-Channel Retail

The concept of digital information, which was not included in the dictionaries 30 years ago, has become a huge structure growing exponentially at an incredible pace. Generations Y and Z grew up in this digital environment and they practice it as a part of their daily lives. Obviously, in order to survive...

12/20/2018
The Power of Gamification and Viral Marketing Adds Value to Your Brand
The Power of Gamification and Viral Marketing Adds Value to Your Brand

Gamification and viral marketing are among the popular marketing strategies of the recent years.

12/11/2018
How Data Can Save Lives?
How Data Can Save Lives?

The most widespread and valuable commodity of our time is data. Every single day Google completes around 10 billion searches and therefore produces 2,5 exabytes of data. So how valuable can this data be?

12/10/2018
When to Launch a Loyalty Program?
When to Launch a Loyalty Program?

You may ask yourself the question “When to launch a loyalty program?” Let’s take a look at the answer together.

12/3/2018
A few words of advice on omnichannel e-commerce applications
A few words of advice on omnichannel e-commerce applications

In a world in which customer channels are continuosly increasing, when every day a new communication platform is added to those that you use to communicate with your customers, the OmniChannel concept is attracting considerable attention in many different circles. This is why I want to give some advice...

5/18/2016
The sky's the limit for retailers using beacon technology
The sky's the limit for retailers using beacon technology

How can applications based on beacon technology make use of data to change the retail sector?

10/16/2015
Use customer loyalty programmes to increase your e-Commerce
Use customer loyalty programmes to increase your e-Commerce

e-Commerce customer experience is now more important than ever.

10/13/2015
Know your customer 1: Personal Experiences
Know your customer 1: Personal Experiences

The first step to showing customers your appreciation is to get to know them

9/24/2015
Major Problem of Insurance Sector: Customer Disloyalty!
Major Problem of Insurance Sector: Customer Disloyalty!

As it is almost a valid case in all sectors, being “customer-oriented” is the main topic for insurance companies. The question is, how does a company become customer-oriented? What does it take to state that a company is customer-oriented? The answer lies beneath creating loyal customers but it is easier...

7/13/2013
Trends in customer loyalty
Trends in customer loyalty

The concept of customer loyalty is made up of many components and its agenda is constantly changing. Its very meaning is changing every day.

4/15/2013
7 ways to win customer loyalty
7 ways to win customer loyalty

All customers will be loyal as long as you recognise their expectations.

4/14/2013
Customer Loyalty 2.0
Customer Loyalty 2.0

The days of identifying clients just by looking at them are gone. Accurate data analysis is the new key to success.

4/14/2013
Reklam5 Dijital Ajans