Service Order Management (SOM)

The main objective of the Service Order Management SOM solution is to commission product and service orders quickly for the communication infrastructures that are the technological building blocks.

The main objective of the Service Order Management SOM solution is to commission product and service orders quickly for the communication infrastructures that are the technological building blocks.

 

Benefits

  • Low development and maintenance costs with the design and use of reusable common processes in the scope of resource order management,
  • The ability to reuse the local access network activation process in many services (PSTN, xDSL, Leased Line etc.).
  • Commissioning product/services processes in a short time,
  • The ability to design, operate and monitor all service order processes end to end from a single point with flexibility,
  • Integration with SID based interfaces through systems like Network Inventory Management Systems, Work Force Management Systems, Malfunction Management Sedans, etc.