Quality Management System
A management system that will bring you loyal customers by enabling you to offer high quality products and services
Innova IT Solutions develops and operates a sustainable quality management system to offer value added products and services to its customers, employees and to society at large.
Innova is committed to providing a customer-focused approach and meeting international standards. In keeping with this, it operates under the following certifications:
TSE-ISO-EN ISO 9001:2008
- Software development
- Hardware development
- Systems integration
- Software and hardware maintenance and technical support
- IT training and consultancy services
TS ISO/IEC 15504 (the first in Turkey)
- IT assessment of organisational maturity model (Level 2)
ISO/IEC 20000
- IT service management systems
ISO/IEC 27001
- Information security management systems
Within the framework of its quality management system, Innova also uses other globally recognised models and standards, including:
- The Next Generation Operations Systems and Software (NGOSS) Framework
- Service management: ITIL
- Project management: Project Management Body of Knowledge, PRINCE II
- Systems engineering standard: ISO/IEC 15288:2008
- Software engineering standard: ISO/IEC 12207