About Innova

Innova IT Solutions develops and operates a sustainable quality management system to offer value added products and services to its customers, employees and to society at large.

Innova is committed to providing a customer-focused approach and meeting international standards. In keeping with this, it operates under the following certifications:

TSE-ISO-EN ISO 9001:2015

• Quality Policy

TS EN ISO 14001:2015

• Environmental Policy

TS ISO/IEC 15504 (the first in Turkey)

• IT assessment of organisational maturity model (Level 2)

ISO/IEC 20000:2011

• IT Service Management Policy

ISO/IEC 27001:2013

• Information Security Policy
• Personal Data Protection Policy

ISO 10002:2018

• Customer Satisfaction Policy

TS EN ISO 22301 Business Continuity Management System

• Business Continuity Policy
• Occupational Health and Safety Policy

Related certificates »

Within the framework of its quality management system, Innova also uses other globally recognised models and standards, including:

• The Next Generation Operations Systems and Software (NGOSS) Framework
• Service management: ITIL
• Project management: Project Management Body of Knowledge, PRINCE II
• Systems engineering standard: ISO/IEC 15288:2008
• Software engineering standard: ISO/IEC 12207