The liberalisation of the Natural Gas Market in Turkey besides Civil Engineering and Construction sector brings a new challenge to the IT sector as well. In a free market with many concurrents the Distribution Companies must provide their customers with fast, reliable and flexible services. Easy access and wide service network is a must in assuring customer loyalty. Besides, companies need IT solutions that will allow them to grow in size and profit in the tough market.

Innova has condensed long term experince in other utility sector areas like Telco to a full IT solution dedicated to the Natural Gas Market. Innova’s solution provides full coverage from Field Modelling, Customer Care, Billing and Payment Collection to Complain Management and MIS system.

Innova’s i-Collect Bill Presentation and Payment Solution is the proven solution covering the whole fixed line and mobile Telco operators in Turkey resulting in a total of 50 million customers.